Failure of Conformance Requirement 1 due to not providing a method for the user to find the alternative conforming version of a non-conforming Web page

ID: F19

Technology: failures

Type: Failure

When to Use

Sites that provide alternative, WCAG-conforming versions of nonconforming primary content.

Description

This failure technique describes the situation in which an alternate, conforming version of the content is provided, but there is no direct way for a user to tell that it is available or where to find it. Such content fails the Success Criterion because the user cannot find the conforming version.

Examples

A link or a search takes a user directly to one of the nonconforming pages in the Web site. There is neither an indication that an alternate page is available, nor a path to the alternate page from the nonconforming page.
Nonconforming pages on the Web site inform the user that a conforming version is available and provide a link to the home page. However, the user must search the site for the conforming version of the page, so the functionality does not meet the requirements of the Success Criterion.
A user is able to use the nonconforming Web site for most pages. But when the user is not able to access a particular page, there is no way to find the conforming version of the page.

Tests

Procedure

Identify a nonconforming page that has an alternative conforming version.
Determine if the nonconforming page provides a link to the conforming version.

Expected Results

If check #2 is false, the content fails the Success Criterion.