{% extends "user-research/base_user-research.html" %}

{% block meta_copydoc %}
  https://docs.google.com/document/d/1gOoOJNnrUVWOhpYlkShq0FAbMqDZsj-CXuOGT_S8Xl4/edit#heading=h.hfhqccyix5vw
{% endblock meta_copydoc %}

{% block title %}Canonical User Research Programme{% endblock %}

{% block meta_description %}
  The Canonical User Research Programme offers our users the chance to collaborate with our design and engineering teams in the creation, improvement and evolution of our products.  A short registration survey lets you sign up for the programme; you'll receive invitations to relevant user-research studies.
{% endblock %}

{% block content %}

  <div class="is-paper">
    <section class="p-strip is-deep">
      <div class="row">
        <div class="col-3 col-medium-2">
          <h1 class="p-muted-heading">
            Canonical
            <br class="u-hide--small" />
            user research
          </h1>
        </div>
        <div class="col-9 col-medium-4">
          <p class="p-heading--2 p-block">
            <strong>Help make Canonical products better.</strong>
            <br />
            Share your thoughts and experiences.
          </p>
          <p class="p-block">
            You'll get early access to the products Canonical's engineers and designers are working on right now &ndash; we love to collaborate with users when creating new features and designs. Your insights will influence our direction, and everyone's user experience.
          </p>
          <p class="p-block">
            <a href="https://krzty8pox19.typeform.com/to/xZkdHbth#source=curp"
               class="p-button--positive">Join our User Research Program</a>
          </p>
          {{ image (
          url="https://assets.ubuntu.com/v1/e549fdc0-Canonical-AI-ML-Illustrations-v5-03.png",
          alt="",
          width="1200",
          height="898",
          hi_def=True,
          loading="auto"
          ) | safe
          }}
        </div>
      </div>
    </section>

    <section class="p-section">
      <hr class="p-rule is-fixed-width" />
      <div class="row p-block">
        <div class="col-3 col-medium-2">
          <h2 class="p-muted-heading">Current studies</h2>
        </div>
        <div class="col-9 col-medium-4">
          <h3 class="p-heading--2">Navigating ubuntu.com</h3>
          <p>
            We want to understand how you navigate ubuntu.com, to improve our menus, and help you learn about our products more easily.
          </p>
          <p>
            <a href="https://krzty8pox19.typeform.com/to/xZkdHbth#source=curp-nav">Join a navigation study</a>
          </p>
        </div>
      </div>
      <div class="row p-block">
        <div class="col-9 col-medium-4 col-start-large-4 col-start-medium-3 ">
          <hr class="p-rule" />
          <h3 class="p-heading--2">Ubuntu Security</h3>
          <p>
            We would love to learn how you manage your security and updates, and the way you use our CVE and security notices.
          </p>
          <p>
            <a href="https://krzty8pox19.typeform.com/to/xZkdHbth#source=curp-security">Help us improve security</a>
          </p>
        </div>
      </div>
      <div class="row p-block">
        <div class="col-9 col-medium-4 col-start-large-4 col-start-medium-3 ">
          <hr class="p-rule" />
          <h3 class="p-heading--2">Ubuntu Pro</h3>
          <p>Did you purchase Ubuntu Pro through a reseller program? Help us make it better suit your current needs.</p>
          <p>
            <a href="https://krzty8pox19.typeform.com/to/xZkdHbth#source=curp-pro">Tell us how Ubuntu Pro works for you</a>
          </p>
        </div>
      </div>
    </section>

    <section class="p-section">
      <hr class="p-rule is-fixed-width" />
      <div class="row">
        <div class="col-3 col-medium-2">
          <h2 class="p-muted-heading">How does it work?</h2>
        </div>
        <div class="col-9 col-medium-4 p-block">
          <div class="row">
            <div class="col-3">
              <h3 class="p-heading--5">1. Sign-up</h3>
            </div>
            <div class="col-6">
              <p>
                Fill in a <a href="https://krzty8pox19.typeform.com/to/xZkdHbth#source=curp">5-minute registration survey</a>,
                <br />
                to help us match you with the right studies.
              </p>
            </div>
          </div>
        </div>
      </div>
      <div class="row">
        <div class="col-9 col-medium-4 col-start-large-4 col-start-medium-3 p-block">
          <hr class="p-rule" />
          <div class="row">
            <div class="col-3">
              <h3 class="p-heading--5">2. Receive invites</h3>
            </div>
            <div class="col-6">
              <p>We'll send you an invite when the appropriate study comes along.</p>
            </div>
          </div>
        </div>
      </div>
      <div class="row">
        <div class="col-9 col-medium-4 col-start-large-4 col-start-medium-3 p-block">
          <hr class="p-rule" />
          <div class="row">
            <div class="col-3">
              <h3 class="p-heading--5">3. Take part</h3>
            </div>
            <div class="col-6">
              <p>
                You can decide if you want to (remotely) participate. There's usually a choice of days and times for interviews &ndash; you may also get invitations to surveys.
              </p>
            </div>
          </div>
        </div>
      </div>
    </section>

    <section class="p-section is-deep">
      <hr class="p-rule is-fixed-width" />
      <div class="row">
        <div class="col-3 col-medium-2">
          <h2 class="p-muted-heading">FAQ</h2>
        </div>
        <div class="col-9 col-medium-4">
          <div class="row p-block">
            <div class="col-3">
              <h3 class="u-no-margin--bottom p-text--default">
                <strong>Do I need to be a Canonical customer to join?</strong>
              </h3>
            </div>
            <div class="col-6">
              <p>No, you do not. Everyone is welcome!</p>
            </div>
          </div>
          <hr class="p-rule" />
          <div class="row p-block">
            <div class="col-3">
              <h3 class="u-no-margin--bottom p-text--default">
                <strong>Where can I be located?</strong>
              </h3>
            </div>
            <div class="col-6">
              <p>You can be anywhere in the world. All our studies are conducted remotely.</p>
            </div>
          </div>
          <hr class="p-rule" />
          <div class="row p-block">
            <div class="col-3">
              <h3 class="u-no-margin--bottom p-text--default">
                <strong>What types of research do you do?</strong>
              </h3>
            </div>
            <div class="col-6">
              <p>
                We do interviews, usability-tests, surveys, and more. We need your thoughts, to guide us in building better product-experiences.
              </p>
            </div>
          </div>
          <hr class="p-rule" />
          <div class="row p-block">
            <div class="col-3">
              <h3 class="u-no-margin--bottom p-text--default">
                <strong>What does participating look like?</strong>
              </h3>
            </div>
            <div class="col-6">
              <p>
                Our 1:1 interview sessions are done remotely, and usually take 30-minutes to an hour. Typically you'll share your screen. Surveys only take a few minutes. Other tests may involve completing a task with a prototype and answering online questions.
              </p>
            </div>
          </div>
          <hr class="p-rule" />
          <div class="row p-block">
            <div class="col-3">
              <h3 class="u-no-margin--bottom p-text--default">
                <strong>How often will I be contacted?</strong>
              </h3>
            </div>
            <div class="col-6">
              <p>Usually less than three times a year.</p>
            </div>
          </div>
          <hr class="p-rule" />
          <div class="row p-block">
            <div class="col-3">
              <h3 class="u-no-margin--bottom p-text--default">
                <strong>Will I receive something for participating?</strong>
              </h3>
            </div>
            <div class="col-6">
              <p>
                When participating in some lengthy moderated sessions, such as 1-1 interviews or usability tests, we'll send you a thank you gift.
              </p>
            </div>
          </div>
          <hr class="p-rule" />
          <div class="row p-block">
            <div class="col-3">
              <h3 class="u-no-margin--bottom p-text--default">
                <strong>What will you do with my personal information?</strong>
              </h3>
            </div>
            <div class="col-6">
              <p>
                Our data privacy policy defines how we collect <a href="/legal/data-privacy">the minimum amount</a> of personal information necessary to match you with suitable research studies.
              </p>
            </div>
          </div>
          <hr class="p-rule" />
          <div class="row p-block">
            <div class="col-3">
              <h3 class="u-no-margin--bottom p-text--default">
                <strong>Can I leave the group?</strong>
              </h3>
            </div>
            <div class="col-6">
              <p>
                Absolutely. Just email <a href="mailto:userresearch@canonical.com">userresearch@canonical.com</a> and we'll delete your info from our database.
              </p>
            </div>
          </div>
        </div>
      </div>
    </section>

    <section class="p-section is-deep">
      <hr class="p-rule is-fixed-width" />
      <div class="row">
        <div class="col-3 col-medium-2">
          <h2 class="p-muted-heading">Talk to us</h2>
        </div>
        <div class="col-9 col-medium-4">
          <p>
            We want to hear about your user experiences &ndash; what's working well, and what's not. Get in touch to tell us what you think, so we can improve Canonical's products and services for everyone.
          </p>
          <p>
            <a href="https://discourse.ubuntu.com/t/user-research-programme/33805"
               class="p-button">User Research on Discourse</a>
          </p>
        </div>
      </div>
    </section>

    <section class="p-section is-deep">
      <hr class="p-rule is-fixed-width" />
      <div class="row">
        <div class="col-3 col-medium-2">
          <h2 class="p-muted-heading">Our mission</h2>
        </div>
        <div class="col-9 col-medium-4">
          <p>
            Open source is collective power in action. The power of a worldwide community of highly skilled experts that build, share and improve the very latest software together &ndash; then make it available to everyone.
          </p>
          <a href="/community/mission">Learn more about our mission</a>
        </div>
      </div>
    </section>

    <section class="p-section is-deep">
      <hr class="p-rule is-fixed-width" />
      <div class="row">
        <div class="col-3 col-medium-2">
          <h2 class="p-muted-heading">Any questions?</h2>
        </div>
        <div class="col-9 col-medium-4">
          <p class="p-heading--2">
            Write to us at
            <br />
            <a href="mailto:userresearch@canonical.com">userresearch@canonical.com</a>
          </p>
        </div>
      </div>
    </section>
  </div>

{% endblock content %}