Twilio Contact Center: Setup

Workspace: {{workspace.sid}} - {{workspace.friendlyName}}

Worker Offline Activity:

Worker Available Activity:

Worker Unavailable Activity:

Phone Number:

This phone number will be configured as your voice inbound and outbound number by this setup script. If you provide a message-capable phone number the demo provides a bridge from SMS to Twiio Chat and vice versa.

Record Phone Calls:

Facebook Page ID (optional):

Please enable Facebook Messaging in your Twilio account and forward messages to http://<your_application-url>/api/messaging-adapter/inbound (request method POST)

WhatsApp Phone Number (optional):

Please enable WhatsApp in your Twilio account and forward messages to http://<your_application-url>/api/messaging-adapter/inbound (request method POST). If you are using the Twilio WhatsApp Sandbox add the sandbox phone number here.

Phone number is required

Invalid phone number

Oh snap!
{{ message | json}} The phone number could not be found in your Twilio account. More than one Twilio phone number found, something went wrong. The Twilio phone number does not support voice.

Configuration saved.