---
title: Awards
---

# Awards

From its creation in for [OUI.sncf](https://www.oui.sncf/) in 2016 to the French 
_[AlloCovid](https://www.allocovid.com/)_ service in 2020, both the technical solution 
and [bots designed with Tock](../showcase) have been awarded.

## _Best Open Source Strategy 2019_ (SNCF)

<img alt="LesActeursDuLibre award 2019" 
src="https://doc.tock.ai/fr/images/prixacteursdulibre2019.png" 
style="width: 350px; text-align: center;">

In 2019, the _Acteurs du Libre_ award for the 
[_Best Open Source Strategy_](https://lesacteursdulibre.com/portfolio/prix-meilleure-strategie/)
was given to [SNCF](https://www.sncf.com/) ("French National Railway Company") for creating and sharing open platforms, such as 
[Tock](https://doc.tock.ai/) (e.Voyageurs subsidiary) 
and [Navitia](https://github.com/CanalTP/navitia) (Kisio Digital subsidiary).

<img alt="LesActeursDuLibre Ceremony 2019" 
src="https://pbs.twimg.com/media/ELca13sWsAQ5HkR.jpg" 
style="width: 500px; text-align: center;">

[Simon Clavier](https://www.linkedin.com/in/clavier/) and [François Nollen](https://www.linkedin.com/in/francois-nollen-42102782/) 
received the award on December 10<sup>th</sup> in the Grand Auditorium of [_Paris Open Source Summit_](http://2019.opensourcesummit.paris/).
Several [photos](https://www.flickr.com/photos/186089225@N03/albums/72157712273229483) and a 
[video recording](https://www.youtube.com/watch?v=7vodelxCZyI) (in French) are available.

To find out more, see [_Les Acteurs Du Libre_](https://lesacteursdulibre.com/portfolio/prix-meilleure-strategie/) (French).

## _Best Robot Experience 2019_ (OUI.sncf)

<img alt="OUIbot award 2019" 
src="https://www.academieduservice.com/wp-content/uploads/2020/10/blog.png" 
style="box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 20px 0 rgba(0, 0, 0, 0.19); text-align: center;">

In 2019, _OUIbot_ was awarded the 
_[Best Robot Experience](https://blog-cultures-services.com/2019/07/09/ouibot-de-ouisncf-laureat-prix-best-robot-experience-2019/)_
 for the 2<sup>nd</sup> time in a row.

Received by [Caroline Chupin](https://www.linkedin.com/in/caroline-chupin-2790bb51/) and 
 [Evelyne Papon](https://www.linkedin.com/in/evelyne-papon-2b895945/) for OUI.sncf,
 the award was the result of ranking 31 robots, chatbots and voicebots. 

An interview is [available](https://www.youtube.com/watch?v=viRFqrpJvc4) (in French).
More on the [Cultures Services](https://blog-cultures-services.com/2019/07/09/ouibot-de-ouisncf-laureat-prix-best-robot-experience-2019/) blog (in French too).

## _Best Robot Experience 2018_ (OUI.sncf)

<img alt="OUIbot award 2018"
title="L'équipe 'Jarvis' du bot OUI.sncf" 
src="https://pbs.twimg.com/media/DhQ_uchWkAI3-o5.jpg" 
style="box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 20px 0 rgba(0, 0, 0, 0.19); text-align: center;">

In 2018, _OUIbot_ (the [OUI.sncf](https://en.oui.sncf/en/) assistant, with 10.000 users a day) 
received the _[Best Robot Experience](https://www.sensduclient.com/2018/04/ouibot-ouisncf-est-le-gagnant-de-best.html)_
 award from the [Académie du Service](http://www.academieduservice.com/) / [Sens du client](http://www.sensduclient.com/).
 
Given to [Caroline Chupin](https://www.linkedin.com/in/caroline-chupin-2790bb51/) for OUI.sncf,
the award assessed mutliple criteria to rank 24 virtual agents from prestigious organizations (companies, GAFAM, public sector). 

![Principaux critères 2018](https://1.bp.blogspot.com/-kjccUpSlsHw/WttCWg_TqXI/AAAAAAAALEM/Fa2ZvP8r824SiHLZYW-SGsjK0Uyd2ob5QCLcBGAs/s400/bestrobotexperience2-2018.jpg "Principaux critères Best Robot Experience 2018")

To find out more, visit the [Sens du client](https://www.sensduclient.com/2018/04/ouibot-ouisncf-est-le-gagnant-de-best.html) blog.