The speaker works at ThoughtWorks Author of Talking with Tech Leads and The Retrospective Handbook Where can Tech leads go to ask for help? People are really different from computers. A simple test for effective tech lead: Does the codebase look like it was written by a single person? What does a good tech focus on? Do effective Technical Leaders need to spend time with the code? Mostly pair programming, code-reviews, etc. Opinion: The unspoken truth about managing geeks Consistency over Cleverness Standardized code layout Channel the passion people feel about code layout into solving real business and technical problems. Team Culture: Strength in Diversity Strengthsfinder Woo = Winning others over The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools, and Societies New Edition Scott E. Page Learning activities: Situational Leadership Model