example,label
I want to close my account,terminate_account
It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.,wrong_exchange_rate_for_cash_withdrawal
"I have a direct debit transaction I have not set up, but would like to .",direct_debit_payment_not_recognised
How much does it cost in fees to use your card?,order_physical_card
There is an extra $1 charge,extra_charge_on_statement
What does it mean by pending payment?,pending_card_payment
My address has changed. How do I report it?,edit_personal_details
"How can I fix my card, it got declined twice.",declined_transfer
How do I go forth verifying my top-up card?,verify_top_up
I'm trying to transfer money into my account.,transfer_into_account
What all is needed to verify the top-up card?,verify_top_up
Do transfers from Europe take longer?,transfer_timing
"I do not remember purchasing anything for 1£, and it is on my statement. Can you please tell me what that is about?",extra_charge_on_statement
Will I be charged if I use European bank card for top up?,top_up_by_card_charge
Are there any extra fees for adding money into the international card?,top_up_by_card_charge